Privacy Policy

Effective date: October 29, 2026

Vigieo Security ("Vigieo") is a security operations application provided by GrowMax. This policy explains the types of information involved when using the app, why they are needed, and how to contact us about privacy questions.

Information collected

Depending on the features used, Vigieo processes:

• Account information: first name, last name, email address, optional phone number, and authentication-related records. A six-digit Security PIN is used to sign in; the service stores a PIN hash rather than the plain PIN.
• Device and technical information: device identifier, device details, IP address, login and session records, and technical information needed to secure and operate the service.
• Security operations records: shift times, activity descriptions, vehicle inspection checklists, checkpoint and patrol records, and reports entered or generated through the app.
• Photos: photographs users choose to capture or attach to shift, inspection, and activity records.
• Location information: foreground location information when relevant features are used to document security activities or verify visits.

How information is used

Information is used to register and authenticate users, provide requested security operations features, maintain activity records and reports, support authorized organizational oversight, troubleshoot problems, and protect the service against misuse.

Permissions

Vigieo may request camera and foreground-location permissions for features that need them. You can manage these permissions in iPhone Settings, although some functions may not work without the relevant permission.

Access and sharing

Operational data may be accessible to authorized personnel of the organization using Vigieo, according to their roles and permissions. Information is also processed by service providers involved in hosting and operating the application. We do not describe data entered in the app as public information.

Data retention and requests

Records may need to be retained for organizational, operational, or legal purposes. For questions about access, correction, or deletion of personal information or a Vigieo account, contact us at the address below. We will review requests in light of applicable requirements and any legitimate record-retention obligations.

Security

Vigieo uses authenticated access and secure network connections to help protect information. No electronic system can guarantee absolute security.

Changes to this policy

We may update this policy as Vigieo changes. The latest version will be published at this URL.